Privacy Policy

1) What personal data we collect

• Contact details: name, phone number, email address.
• Request details: information you provide in your message (for example, preferred course or time).
• Communication: records of correspondence related to your inquiry and scheduling.
• Technical data (if applicable): data about device/browser and pages visited to operate the service and protect against fraud.

If you contact us by submitting the form, the information you enter becomes part of your personal data.

2) Legal basis for processing (Ukraine)

We process personal data in accordance with applicable Ukrainian law. Where processing requires consent (for example, when personal data is used for specific purposes that are not otherwise covered), we collect your consent. Where consent is not required, we process based on other lawful grounds recognized by Ukrainian law.

Reference: Закон України "Про захист персональних даних", № 2297-VI.

If you conclude a remote agreement (for example, by submitting/confirming an appointment request), we provide the information required before or at the time of conclusion for consumer protection purposes. Reference: Закон України "Про захист прав споживачів", № 3153-IX.

3) How we use personal data

• To respond to your inquiry and contact you back.
• To schedule training lessons and coordinate details with you.
• To provide and manage the service you requested.
• To keep records required for service administration and dispute handling.

4) Sharing and disclosures

We may share personal data with service providers that help us operate the website and process requests (for example, hosting or systems used to manage inquiries), only to the extent necessary for the purposes described in this Policy. We do not sell your personal data.

We may disclose personal data if required by law or in response to lawful requests by competent authorities.

5) Advertising notice (if applicable)

If any content is advertising, it is presented in a way that makes it identifiable as advertising and does not mislead consumers. Reference: Закон України "Про рекламу", № 270/96-ВР.

6) Your rights

Depending on applicable law, you may request access to your personal data, correction, or other actions regarding your personal data, and you may also withdraw consent where consent is the lawful basis (without affecting processing that occurred before withdrawal).

For consumer-related disputes, consumers have defined ways to submit complaints and pursue out-of-court dispute resolution mechanisms where applicable. Reference: Закон України "Про захист прав споживачів", № 3153-IX.

7) Cross-border transfers

If we transfer personal data outside Ukraine, we do so in accordance with applicable requirements for the protection of personal data and lawful grounds for such transfers.

8) Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy, including to respond to inquiries, manage scheduling, and resolve disputes, and then delete or anonymize it in accordance with applicable requirements.

9) Contact and identifying information (Ukraine)

For questions about personal data processing or to exercise your rights, contact us:

Reference (identifying information for e-commerce): Закон України "Про електронну комерцію", № 675-VIII.